Greg Bodenlos, Brand Marketing Manager of the Charles Hotel in Cambridge Massachusetts, has advice for how independent hotels can evolve to keep up with guest expectations.
Most Recent Flipbooks
Revinate Heroes: Lyn Aoki
Lyn Aoki has worked in every area of hotel hospitality. Find out why she calls housekeeping "the heart of the house" and her ideas for creating great experiences not only for guests but also for her o
Revinate Heroes: Kristen Churlonis
With her diverse career experience, Kristen Churlonis came to hotel marketing unburdened by preconceptions. But throughout her career, she’s known that it’s all about the people.
Revinate Heroes: Thulani Xhali, General Manager, Stenden Hotel
“Look at what motivates people to figure out what they need. Find that blend of science and art, that blend of data-based management and personal one-to-one understanding."
Revinate Heroes: Kyle Kuczma, PR Coordinator
“How do we build nostalgic value in this future generation of guests? How do we keep them coming back again and again?"
Revinate Heroes: Nicholas Diego, Director of Marketing
“Hospitality is so much more than a room,” says Nicholas Diego, Director of Marketing for the Mountain View Grand Resort & Spa in Whitefield, N.H. “Great hotels provide unique experiences.”
Revinate Heroes: Dave Waymire, General Manager, Hotel Fort Wayne
“Leading in hospitality is about the people,” says Dave Waymire, General Manager of Hotel Fort Wayne in Indiana. “You can have the prettiest building or the best location on the planet. But..."
Hospitality Industry Leaders
See how leading hoteliers are moving the industry forward.
Revinate Heroes: Mark Anderson, Deputy General Manager - Commercial, Royal Garden Hotel
Of the modern traveler, Mark Anderson says, “The old business and leisure model is disappearing. It used to be that..."
Revinate Heroes: Jamie Fox, Director of Rooms, Hotel Emma
As the Director of Rooms at The Hotel Emma, an historic independent property in San Antonio, Jamie Fox’s philosophy is simple: “The guest experience is everything. If you constantly...
Revinate Heroes: Hazel Rigler, Director of Marketing and eCommerce, Grand Chancellor Hotels
What makes Hazel Rigler successful? Her extensive hospitality experience across a number of properties, cultures—even crises—has taught her to set realistic but challenging goals.
Revinate Heroes: Ryan Gurfie, Operation & Quality Manager
"We believe we have to know our customer. We listen to them, learn what they love and what they don't like."
Revinate Heroes: Stefan Mühle, Area Managing Director, Noble House Hotels and Resorts