Reputation

All content for hotel online reputation management, including reviews management and TripAdvisor performance.

  • How to Get More Reviews on TripAdvisor

    How to Get More Reviews on TripAdvisor

    Read Article
  • Revinate Heroes: Mark Anderson, Deputy General Manager - Commercial, Royal Garden Hotel

    Revinate Heroes: Mark Anderson, Deputy General Manager - Commercial, Royal Garden Hotel

    Of the modern traveler, Mark Anderson says, “The old business and leisure model is disappearing. It used to be that..."

    Read Article
  • [Infographic] How to Choose the Right Art for Your Hotel

    [Infographic] How to Choose the Right Art for Your Hotel

    When making upgrades to your hotel’s rooms, it’s important to take a data-based approach to the investment opportunity. This means taking a look at the aggregate data on your hotel’s guest...

    Learn More
  • Amplifying Your Guest Voice

    Amplifying Your Guest Voice

    We’ve spent a lot of time on this blog explaining topics like the influence reviews can have on hotel bookings and managing your online reputation as a form of digital marketing. But, what we want...

    Learn More
  • One Weird Way New Reviews Can Hurt Your Hotel’s TripAdvisor Ranking

    One Weird Way New Reviews Can Hurt Your Hotel’s TripAdvisor Ranking

    In general, it’s a great idea to encourage guests to write online reviews, as it’s one of seven ways to improve your hotel’s ranking on sites like TripAdvisor. As a refresher, the full makeup of...

    Learn More
  • Does Green Matter for Hotels?

    Does Green Matter for Hotels?

    Over the last few years, hotel companies have made a determined effort to deal with the impact their business activities have on the environment. Hoteliers recognise the tangible benefits in...

    Learn More
  • ×

    Like what you see? Subscribe to our weekly email:

    First Name
    Last Name
    Hotel Name
    !
    Thank you!
    Error - something went wrong!
  • The Germany Papers: Data and Expert Opinions About the German Hotel Market

    The Germany Papers: Data and Expert Opinions About the German Hotel Market

    In total, we have analysed data of more than 4500 hotels in Germany and grouped them into 11 key markets. We also asked several industry leaders to provide us with their take.

    Read Article
  • 5 Hotel Online Reputation Mistakes You Might Be Making

    5 Hotel Online Reputation Mistakes You Might Be Making

    The importance of online reputation management is no longer disputable. It’s also easy to make mistakes, as many hoteliers have found, as the wrong response can get a lot of bad press. Here are...

    Learn More
  • 5 Questions Hoteliers Need to Ask When Preparing Next Year’s Technology Budget

    5 Questions Hoteliers Need to Ask When Preparing Next Year’s Technology Budget

    Read Article
  • The Hotelier's Guide to Google SEO

    The Hotelier's Guide to Google SEO

    With almost 70% of both leisure and business travelers beginning their research online, now is the time to create a website that doesn’t just look good, but captures more business than ever.

    Read Article
  • How to Get a TripAdvisor Award

    How to Get a TripAdvisor Award

    TripAdvisor gets the majority of traffic to hotel-related sites in the United States, and its influence is steadily growing. In a survey conducted for TripAdvisor's TripBarometer 2014 Global Report...

    Learn More
  • Revinate now offers Google review publishing for Revinate Surveys™

    Revinate now offers Google review publishing for Revinate Surveys™

    Until now, Revinate Surveys customers have only had the option to enhance their online review presence by publishing guest survey feedback to TripAdvisor. We’re pleased to announce the release of...

    Learn More
  • How to Respond to Negative Hotel Reviews

    How to Respond to Negative Hotel Reviews

    Future guests look at online reviews when booking a hotel. Your response to negative reviews is critical. Here's how to respond to negative hotel reviews.

    Learn More
  • Have It Your Way: Announcing Custom Dashboards

    Have It Your Way: Announcing Custom Dashboards

    We’ve heard it from our customers: hoteliers are extremely busy. It’s important for you to have an easy, at-a-glance way to quickly assess the status of your hotel’s reputation and take action to...

    Learn More
  • The Benefits of Publishing to Hotel Review Sites

    The Benefits of Publishing to Hotel Review Sites

    This is an excerpt of our free Definitive Guide to Guest Feedback for Hoteliers. CLICK HERE to download the full guide. TripAdvisor has a program that allows for integration with digital surveys,...

    Learn More
  • Responding to Online Reviews: The Positive Sandwich Method

    Responding to Online Reviews: The Positive Sandwich Method

    Your guests are talking about their experience with your property on review sites and OTAs. Prospective guests look for these reviews at a critical stage in the booking process. It is essential...

    Learn More
  • Don’t Run from Online Reviews: Three Tips for Hoteliers

    Don’t Run from Online Reviews: Three Tips for Hoteliers

    Want to read more about online reviews? CLICK HERE to download our Definitive Guide to Guest Feedback for Hoteliers. “Opinion has caused more trouble on this little earth than plagues or...

    Learn More
  • TripBarometer 2015: Online Reputation is the Top Priority for Hoteliers

    TripBarometer 2015: Online Reputation is the Top Priority for Hoteliers

    The world of online reviews has become an intense battle ground. The hotel industry, perhaps more than any other, knows this all too well. With the expanding popularity of review sites and the...

    Learn More
  • Fewer Review Responses Linked to Lower Average Ratings

    Fewer Review Responses Linked to Lower Average Ratings

    This is an excerpt of our 2014 Hotel Reputation Benchmark Report, which is designed to provide benchmarking guidelines for hoteliers, so they can assess and improve their own performances. CLICK...

    Learn More
  • How review sites can protect against fake hotel customer reviews

    How review sites can protect against fake hotel customer reviews

    Recently, an article published in ehotelier alleged that around 20% of online hotel customer reviews may be unreliable or fake, according to research conducted by Dr Markus Schuckert and Professor...

    Learn More
  • loading
    Loading More...