Ryan Gurfie, Operation and Quality Manager for Tauzia Indonesia, offers insights into how to manage online reviews and exceed guest expectations.
Revinate Heroes: Tyagita Hermawan, Marketing Communication Manager
Tyagita Hermawan is the Marketing Communication Manager at The Papandayan Hotel in Indonesia. Watch this vi...
More thoughts to consider
AI and Machine Learning in Hospitality: Part III
As exciting as AI and ML may seem, don't get overly excited about them just yet. The many benefits come with a couple things you should watch out for.
Revinate Selects Amazon Web Services as its Cloud Provider
Effective immediately, Revinate has decided to team up with Amazon Web Services (AWS) to help accelerate our rapid growth in the most secure way for hoteliers.
Customer Story: Segmentation Success for Hotel Group
Read about Menin Hospitality's success with Revinate Marketing to segment their guests across multiple properties to maximize digital marketing efforts.
Bridging the Gap: Revenue & Marketing
In this exclusive customer panel, we discuss the convergence of revenue management and hotel marketing, and how a successful partnership can help you compete with OTAs. Listen in for expert tips!
Customer Story: Personalized Marketing Builds Loyalty Across Expanding Hotel Group
Do you manage marketing for multiple hotels? Read our case study on how the New Orleans Hotel Collection uses Revinate Marketing to scale marketing efforts across their portfolio.
Who to Watch in Travel and Hospitality: 9 Names You Should Know
An industry filled with diverse talent and innovative thinking, these 9 hospitality and travel veterans stand out from the pack.
9 of Hospitality’s Greatest Thought Leaders and Highest Achievers
Whether they are changing the game with innovative concepts or empowering hoteliers with proven tactics, these industry insiders have set themselves apart as some of hospitality’s brightest stars.
Revinate Heroes: Lyn Aoki
Lyn Aoki has worked in every area of hotel hospitality. Find out why she calls housekeeping "the heart of the house" and her ideas for creating great experiences not only for guests but also for her o
Revinate Heroes: Kristen Churlonis
With her diverse career experience, Kristen Churlonis came to hotel marketing unburdened by preconceptions. But throughout her career, she’s known that it’s all about the people.
Revinate Heroes - Oliver Weibel, Director of Sales and Marketing
Exclusive Interview: Current State of Marketing in the Hotel Industry with Tim Davis
Earlier this month we had the opportunity to sit down with Tim Davis, the CEO of PACE Dimensions, about the current state of marketing in the hotel industry. Tim is an industry veteran who was previou
Niki Gross, General Manager
Niki Gross, General Manager of the Whitney Peak Hotel in Reno, Nevada, started using email marketing to target past and local guests with targeted messaging. See how that brought her hotel more direct
Revinate Heroes: Nicholas Diego, Director of Marketing
“Hospitality is so much more than a room,” says Nicholas Diego, Director of Marketing for the Mountain View Grand Resort & Spa in Whitefield, N.H. “Great hotels provide unique experiences.”
Hospitality Industry Trends with Del Ross
Listen to our interview Del Ross where we discuss the newest trends in the hospitality industry, with particular attention to challenges and opportunities for hotels in the USA.
Revinate Heroes: Kyle Kuczma, PR Coordinator
“How do we build nostalgic value in this future generation of guests? How do we keep them coming back again and again?"
Revinate Heroes: Dave Waymire, General Manager, Hotel Fort Wayne
“Leading in hospitality is about the people,” says Dave Waymire, General Manager of Hotel Fort Wayne in Indiana. “You can have the prettiest building or the best location on the planet. But..."
Revinate Heroes: Thulani Xhali, General Manager, Stenden Hotel
“Look at what motivates people to figure out what they need. Find that blend of science and art, that blend of data-based management and personal one-to-one understanding."
Revinate Heroes - Renaud Biard, Chief Operating Officer
Renaud Biard is the COO of 9Hotel Collection. We recently spoke with him on how the hotels have completely changed the way they approach email marketing for the group.
Exclusive Interview with President Director of Tauzia Hotel Management, Marc Steinmeyer
Whether you’re a large organization, a small group managing a collection of independent hotels, or even a single hotel that needs a different direction, launching a new brand is a challenge for...
Revinate Heroes - Simon Dornan, General Manager