5 Questions Hoteliers Need to Ask When Preparing Next Year’s Technology Budget

July 6, 2016
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Personalization of the Guest Journey
Personalization of the Guest Journey

The first step for hotels is to capture their guest data to start building profiles of each guest. The seco...

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Are hotel surveys really helping to serve guests?
Are hotel surveys really helping to serve guests?

Recently, I stayed at a hotel and following my stay they requested that I complete a guest satisfaction sur...