Revinate Updates Its Terms and Policies

January 25, 2018 Dan Hang

While legal terms may not be the most exciting update to provide (at least to some), we take both our privacy policy and terms of service quite seriously and are therefore rolling out some updates to both. Find the new privacy policy here and the terms here.  Our goal here is to move with the times and ensure that our terms reflect the most current needs of hotels and guests who connect through our platform. While security and privacy have always been important to us, it’s also important for us to periodically explain a bit more about our views. And although we hope the updates we’ve made to both docs make them more readable than ever, we’re also providing a bit of a cheat sheet here as well to make the main updates all the more clear.  


What is surely top of mind for all of our European customers (and frankly any hotels who have guests from Europe) is GDPR. GDPR is a fairly sweeping regulation that goes into effect on May 25, 2018. We have taken into account the new regulation when updating our Privacy Policy and Terms.


Without further ado, here are some of the bigger changes to make note of:

  1. Reference to our GDPR Addendum. As a Data Processor, we process personal data you provide to us as a Controller. Our GDPR Addendum explains we will support your and your customer's rights under EU Data Protection Legislation, including rights of access, correction, restriction, objection, erasure, or data portability of Personal data.
  2. Announcement of our Privacy Sheild Certification. As part of our GDPR readiness work we certified under the US Department of Commerce's Privacy Shield program. This provides a legal basis for transferring personal data from the European Economic Area to the United States as part of our operations.
  3. Transparent reference to our list of third-party sub-processors that have access to Personal Data.
  4. Liability under our Terms of Service. As we handle personal data, we want to cover ourselves and our customers. We state how we cover losses related to direct damages, which includes damage from data breaches.
  5. Payment Terms. In order to better serve our ever-growing customer base, we have simplified our standard payment terms. Payments are due upon receipt, and any balance overdue beyond 30 days may be subject to late fees.
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