Hospitality Trends

Access the latest hospitality research, analysis, trends and best practices.

  • AI and Machine Learning in Hospitality: Part I

    AI and Machine Learning in Hospitality: Part I

    AI and Machine Learning are buzzwords getting a lot of mileage these days across dozens of industries. Do they live up to the hype or are they just a fad? Let's see how they've made an impact so far.

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  • Glossary of Deliverability Terms

    Glossary of Deliverability Terms

    Email deliverability can be an intimidating topic, so Revinate's in-house deliverability expert is tackling some common keywords you will hear to help you better understand your hotel email marketing.

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  • Eat.Drink.Sleep achieves guest loyalty with personalized campaigns

    Eat.Drink.Sleep achieves guest loyalty with personalized campaigns

    Welcome to Insiders Studio! Read about Eat.Drink.Sleep, a hotel group who used personalized campaigns and a team of Hospitality Marketing Strategists with Revinate Marketing to achieve success.

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  • How to Effectively Manage Email Marketing Across Your Hotel Group

    How to Effectively Manage Email Marketing Across Your Hotel Group

    One common myth hotel groups have is thinking they can't effectively communicate with guests due to the sheer volume of people in their database. Well, we're here to debunk that myth.

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  • Revinate’s CRO chats with techtalk.travel about the future of hospitality technology and “getting it right”

    Revinate’s CRO chats with techtalk.travel about the future of hospitality technology and “getting it right”

    Revinate's CRO, Maarten Plesman, sat down with Daniel Zelling from techtalk.travel and Hospitality Industry Club to discuss the future of technology in the hospitality space.

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  • 6 Tips to Increase Your Hotel Department Scores

    6 Tips to Increase Your Hotel Department Scores

    Department scores largely define how the public views your property. How can you ensure your department scores are as high as possible? We’re sharing a few pointers that will help raise your scores.

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  • You’re Doing it Wrong – 8 Ways to A/B Test Emails Correctly

    You’re Doing it Wrong – 8 Ways to A/B Test Emails Correctly

    A/B tests drive growth – if you do it right. Keep reading to learn the secrets behind A/B testing your hotel marketing emails for the best results.

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  • Top Hotel Marketing Subject Lines of July 2018 – North America

    Top Hotel Marketing Subject Lines of July 2018 – North America

    We've put together July 2017's top-performing subject lines from our North American Revinate Marketing customers to give you some inspiration for your very own. Check them out!

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  • What hoteliers can learn from a home concierge company

    What hoteliers can learn from a home concierge company

    Hello Alfred, a home concierge service, hires only the most hospitable people to ensure customer success. This service offers three lessons that hoteliers can adopt to improve guest experiences.

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  • Top Hotel Marketing Subject Lines of July 2018 – EMEA

    Top Hotel Marketing Subject Lines of July 2018 – EMEA

    We took the best subject lines of July 2017 from our EMEA Revinate Marketing customers, and we're sharing them with you for some great inspiration. Take a look!

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  • Understanding Trends in Guest Feedback

    Understanding Trends in Guest Feedback

    It’s important for hoteliers to understand how they’re faring against the competition. Take a look at a few of the many insights available in our Global Hotel Reputation and Surveys Benchmark Reports.

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  • Top Hotel Marketing Subject Lines of July 2018 – APAC

    Top Hotel Marketing Subject Lines of July 2018 – APAC

    If you need subject line inspiration, look no further than Revinate Marketing customers. Check out the best subject lines from APAC in July 2017 for some serious inspiration.

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  • Revinate Selects Amazon Web Services as its Cloud Provider

    Revinate Selects Amazon Web Services as its Cloud Provider

    Effective immediately, Revinate has decided to team up with Amazon Web Services (AWS) to help accelerate our rapid growth in the most secure way for hoteliers.

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  • 2018 Global Hotel Surveys Benchmark Report

    2018 Global Hotel Surveys Benchmark Report

    Revinate's inaugural 2018 Global Hotel Surveys Benchmark Report is now available for download! Access the report today to learn about the results of our analysis of 20 million surveys in 2017.

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  • Our Favorite Holiday Campaigns from 2016

    Our Favorite Holiday Campaigns from 2016

    Life is all about living in the moment.But let’s be honest, when you’re managing the marketing and promotions for a hotel, it’s really about living in the next quarter. And that means, now is the...

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  • Revinate Heroes - Oliver Weibel, Director of Sales and Marketing1:07

    Revinate Heroes - Oliver Weibel, Director of Sales and Marketing

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  • 2018 Budget Season: Own Your Guests (Stop Renting Them)

    2018 Budget Season: Own Your Guests (Stop Renting Them)

    You have comfortable beds, a new lobby, friendly service, and offer value that is undisputed. As a result, your guests have never been happier with your hotel. Satisfaction scores are strong and...

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  • [Infographic] The Email Marketing Cheat Sheet (Complete with Stats and Action Items)

    [Infographic] The Email Marketing Cheat Sheet (Complete with Stats and Action Items)

    Email is one of the most powerful media marketers have, and it’s no wonder. Some 72% of consumers prefer email as their primary means of communicating with brands, and Campaign Monitor reports a...

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  • 10 Don'ts of Hotel Email Marketing

    10 Don'ts of Hotel Email Marketing

    Effective email marketing can increase brand awareness, drive up room bookings and improve guest retention. To get optimal ROI for your time and money, however, you must sidestep the following common

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  • Maximize the Guest Experience Before, During & After Their Stay

    Maximize the Guest Experience Before, During & After Their Stay

    Recently StayNTouch, SHR and Revinate hosted a webinar about how to maximize the guest experience before, during & after the guest stay. This companion guide to the webinar has all the critical inform

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